News

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware that the Ontario government is making changes to the emergency electricity rate relief period to residential, farm and small business customers during the COVID-19 outbreak. The Government of Ontario is now...

Niagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A...

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware that the Ontario government is extending the emergency electricity rate relief period to residential, farm and small business customers during the COVID-19 outbreak. Customers who pay time-of-use electricity...

Niagara Peninsula Energy Inc. (NPEI) will continue to provide relief for customers during this difficult time by deferring a rate increase scheduled for May 1, 2020 to November 1, 2020. The small increase was approved in December 2019 by the Ontario Energy Board (OEB), however...

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware of scams happening during the COVID-19 pandemic. With guidance from the Ontario Energy Board (OEB), NPEI has ensured that residential customers and low-volume small businesses will not be disconnected for non...

Niagara Falls, ON (March 24, 2020) - The Government of Ontario is providing 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be...

Install a programmable thermostat and set different temperatures for different times of the day, for example, when you're sleeping. Use weather-stripping or caulking to seal windows and doors to eliminate drafts Clear the way of your vents to make sure you're getting all the heat...

Niagara Falls, ON (March 20, 2020) The Ontario Energy Board (OEB) has provided an update regarding the Disconnection Ban due to non-payment during the COVID-19 pandemic. The Ontario Energy Board announced that effective immediately, the regulator is extending the current ban on...

With the growing concern and uncertainty surrounding the COVID-19 virus, Niagara Peninsula Energy Inc. (NPEI) understands what a difficult and stressful time this is for everyone and are taking active measures to support our customers. We invoked a high priority response by...

NPEI has invoked a higher priority response to the pandemic today as we are closing our doors in all locations to visitors. This is out of an abundance of caution and we apologize for any inconvenience this may cause. NPEI offers a number of ways a customer can contact the office...