News

To support Ontarians staying home during the rapidly evolving COVID-19 situation, the Government of Ontario has taken steps to hold the price of electricity at 8.5 ¢/kWh for electricity used from January 1, 2021 until the end of the day on February 22, 2021. The fixed 8.5 ¢/kWh...

We are asking our customers to please be patient with us, as we work through this most recent wave of the COVID-19 Pandemic. NPEI staff is working hard to ensure that our customer inquiries are attended to, and answered as quickly as possible. We most definitely appreciate your...

It's officially fall! Now that the cooler weather is rolling in and the days are getting shorter, it's time to start preparing your house for winter. Here are some great energy-saving tips for around the house to make sure your house is operating as efficiently as possible...

We are pleased to announce the winners of the 2020 Kid's Safety Poster Design Contest! Thank you very much to all the students who took the time to create a poster and enter it into the contest! We received a lot of really great posters and it was a very close contest. We look...

Niagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A...

The Niagara Peninsula Energy Inc. (NPEI) Bill Payment Drop-Box will be inaccessible until July 28, 2020 due to construction on Pin Oak Drive in Niagara Falls. Construction on new sidewalks and curbs will begin Tuesday, July 21 2020 and will continue until July 28, 2020. This will...

The AffordAbility Fund Trust has announced that it will be stopping the intake of applications effective July 31, 2020. After this date, it will continue to process and fulfill applications for those who have applied online by the deadline, but will no longer be accepting any...

Update: NPEI will be beginning an aggressive tree-trimming project on Monday, July 20, 2020 as well as installing a fault-indicator in the area that we have been experiencing issues with momentary outages. This will hopefully help to correct these issues and reduce the number of...

Niagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A...

Q) What is being done to support households and businesses with increased electricity usage during this COVID-19 outbreak? Starting June 1, 2020, the government of Ontario has introduced a “COVID-19 Recovery Rate” of 12.8 cents per kilowatt hour for Time-of-Use Regulated Price...